Tangled Thistle · Northern Lantern House
Guest Journey Pressure Test
Score arrival through departure under real guest pressure. Full Nitro + Vercel Fluid stack · schema gjp.v4.
Runtime: web entry · Fluid concurrent functions · local library + optional server score
Occasion template (pre-selects states and focus; demo loads sample scores)
Guest states under pressure (select all that apply — these weight the findings)
Arrival is the first honesty test. If the correct path is a riddle, every later hospitality gesture arrives after friction has already written the guest's story.
The correct entrance is visible from the actual arrival point.
Parking, drop-off, walking distance, weather exposure, and coat handling are understood.
A solo guest can identify where to go and what to do within one minute.
Orientation is hospitality without requiring the host to be a broadcast system. If the room cannot explain itself, the host becomes the only map.
The guest can distinguish welcome, seating, food, restrooms, quiet areas, and the next meaningful moment.
Essential instructions are available without requiring the host to repeat them.
Transitions use spatial, lighting, sound, service, or timing cues instead of abrupt announcements alone.
Belonging that requires performance is not hospitality—it is casting. Quiet and non-performing guests are still having an experience; design for it.
At least one meaningful experience does not require dancing, drinking, a partner, public speaking, or being photographed.
Seating supports both conversation and observation.
Guests may decline an activity without becoming the activity.
Atmosphere that cannot be modulated becomes endurance. Sensory range is how different nervous systems stay in the same occasion.
At least one area permits intelligible conversation.
Lighting supports movement, food, faces, and wayfinding as well as atmosphere.
Temperature, wind, sun, rain, scent, and sound have practical responses.
Service that makes guests hunt is logistics wearing a smile. Hospitality is friction met before it is asked for.
Water, food, seating, restrooms, waste, and assistance are available before guests must hunt for them.
Queues do not block circulation or conceal what guests are waiting for.
Staff and vendors share the same timing, access, escalation, and guest-care assumptions.
Endings write the last memory. If leaving feels rude or trapped, the occasion steals the guest's autonomy at the worst moment.
Transport, coat retrieval, lighting, and exits remain legible before the official ending.
Early departure is socially possible without crossing a stage, interrupting a ritual, or locating the host.
The final ten minutes have a clear emotional and operational shape.
0 = absent · 1 = partial · 2 = clear. Saves stay in this browser. Server scoring runs on Vercel Fluid via Nitro.
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